Administration and General Management Services

  •Assisting clients with budget planning, budget analysis, and budget execution.

•Providing clients with an integrative budget model that takes private sector principles and applies them to local government to ensure long range financial planning that integrates operations, personnel, fleet, capital, debt (short-term and long-term), reserves, and revenues.

•Budget Book preparation support.

•Presenting key data and charts to decision makers informing them of short and long-term financial health of the organization and any recommendations for financial policies and strategies.

•Presentation and report services for creditors and credit agencies.

•Direct Management Services to assist clients in need of a financial turn around.

  •Use of software to map out organizational processes with descriptors and departmental designations. These can be for internal use or to assist customers with understanding how to navigate organizational services.

•Involves planning sessions with stakeholders to understand current processes.

•Evaluation of strengths and weaknesses of processes (including resources and time).

•Proposed reengineering of business processes to maximize efficiencies, effectiveness or to support a technology implementation. 

  •Comprehensive evaluation of a specific department or departments to evaluate how the organization is structured, number of personnel, programs managed, and how cross departmental coordination occurs.

•Performimg comparative analysis for peer organizations.

•Pros and cons analysis of current organizational design.

•Recommended organizational redesign (if needed) and long-term growth, consolidation, or reduction strategies. 

•We provide comprehensive Evaluation of specific departments and/or programs. Use of peer organizational comparisons for benchmarking. Will evaluate performance data, processes, technology and more for the following:

•Law Enforcement Evaluation

•Finance Department Evaluation

•HR Department Evaluation

•IT Department Evaluation

•General Services Evaluation

•Administrative Services Evaluation

•Community Development, Planning and Zoning

  •Review of existing policies and/or administrative regulations for needed updates/reforms.

•Organization of existing policies and/or administrative regulations to make them more searchable for users.

•Recommended new policies and/or administrative regulations as needed.

•Assistance with crafting ordinances and resolutions.

  •Assistance with crafting memos for Legislative Board Meetings. 

•Review/Editing services for memos and agenda packets for Legislative Board Meetings.

•Consolidation and building Legislative Board Packets.

  •Review of Procurement Policies and Strategies.

•Drafting RFPs/RFQs/RFIs. 

•Facilitating Procurement process including bid tabulations, vendor evaluations, and strategic sourcing.

•Contracts Inventory and Management.

  •Drafting, reviewing, and editing municipal Emergency Operation Plans.

•Review of Emergency Operations Center and recommendations for improvements.

•Review Emergency Response Strategies with recommendations for improvement.

  •Comprehensive evaluation and enhancement of recruitment and onboarding program and management of these services if needed.

•Evaluation of Salaries and Comps with neighboring jurisdictions.

•Comprehensive evaluation of employee policy manuals with drafted reforms.

•Representation of clients at recruitment fairs.

•Surveying of employees to evaluate challenges, morale, and employee priorities.

  •Comprehensive evaluation of customer service program.

•Support with 311 services.

•Support with Customer Service Surveying.

•If you are in need of temporary managers due to turnover please give us a call.

   •We provide customized operations management solutions that will help you streamline your processes and improve your overall efficiency.