We offer clients a robust performance management program including:
•Balancing Strategic Plan priorities with underlying ongoing organizational health metrics.
•Establishing the right metrics to track.
•How to collect data and track metrics.
•What to do with the metrics.
•How to review, analyze and discuss metrics to improve performance.
•How to communicate metrics.
•When to implement process reforms, organizational design reforms and technology reforms to improve performance and how to measure this improvement.
•Establishing a feedback loop for continuous improvement.
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